Giving and Receiving Feedback; Leader Guide

BridgeSpan, 2003. — 76 p.Valid feedback from other people, if given properly, can make all the difference between success and failure on the job. Feedback provides us with information on what is working and what is not working.
This leader guide provides managers and leaders with master reference on giving and receiving feedback working with employees. This guide contains workshop delivery sequence, checklist on necessary materials and instruction for managing exercises, activities and case studies.ContenSelf assessment
Feedback
Communication style
Planning feedback
Useful feedback
Receiving feedback